Woodland Bloom

We believe your information deserves the same thoughtful attention as every arrangement.

Privacy Policy
Effective Date: April 1, 2025
Welcome to Woodland Bloom LLC ("we," "us," or "our"). We believe your information deserves the same thoughtful attention as every arrangement. We value your trust and are committed to protecting your privacy. This Privacy Policy below explains how we collect, use, and safeguard your information when you visit our website www.woodlandbloom.com, place an order, or interact with us.  We may update this Privacy Policy from time to time. All changes will be posted on this page with the effective date updated at the top.

We only share your information with trusted third-party service providers when necessary, including:

πŸ’³ Square – To process payments securely
πŸ“¬ Mailgun – To send order confirmations and updates
🚚 Shipping carriers – To ship and deliver your order
🌐 Elfsight – Hosts our forms and manages submitted data

These providers are required to keep your information secure and only use it for the services they provide to us.

You have control over your personal information and may:

πŸ”„ Access, update, delete your account
🚫 Opt out of future communications

We collect information when:

πŸ“ Submit a contact or custom order request (via Elfsight Form Builder)
πŸ›’ Complete the checkout process
πŸ‘€ Create an account on our website
πŸ“§ Communicate with us via email 

We use your infomation to:

πŸ“¦ Fulfill,  ship your orders
🧾 Send order confirmations, updates, transactional messages
πŸ’¬ Respond to your questions or custom requests
πŸ”§ Improve our site functionality
πŸ” Enable user accounts and access order history

Security matters to us

πŸ” We use secure technologies like SSL encryption and partner with trusted services like Square to keep your data safe. While no system is 100% perfect, we do our best to protect your information at all times

We collect personal information to fulfill orders, respond to inquiries, and provide a better experience. This may include:

πŸ“‡ Contact Information β€” Name, email address, phone number, shipping addresses, billing addresses
πŸ›οΈ Order Details β€” Products selected, custom requests, payment details (securely via Square)
πŸ” Account Info β€” Email, password
πŸ’» Technical Data β€” IP address, device type, browser type, general site usage information 

More boring stuff you agree to when you shop with us.

Terms & Conditions
Effective Date: April 1, 2025
Welcome to Woodland Bloom LLC! These Terms & Conditions (β€œTerms”) govern your use of our website www.woodlandbloom.com (β€œSite”) and any purchases, custom orders, or account activity. By using our Site or placing an order, you agree to these Terms. If you do not agree to these Terms, we kindly ask that you refrain from using the Site or placing an order. We may update the Terms from time to time. All changes will be posted on this page with the effective date updated at the top. Your trust and satisfaction mean everything to us, and these guidelines help us ensure a smooth and beautiful experience for all.

Custom Requests

🌼 All products are assembled to order. Slight variations in color, texture, or arrangements are natural and part of the unique charm.
🌸 Custom orders are designed based on the information you provide. Please double-check all details before submitting your request.
🌷 Once submitted, a 25% non-refundable deposit is required. Orders are also non-refundable unless damaged or incorrect.
πŸͺ» We reserve the right to decline any custom request that cannot be fulfilled based on availability, timeframe, or materials.

Refunds & Returns

πŸ’Έ Due to the handmade and custom nature of our products, we do not accept returns.
⚠️ If your item arrives damaged or incorrect, please contact through our contact form within 3 days of delivery - with your order number and photos. We’ll make it right in some way.

Payment & Billing

πŸ’³ We use Square to securely process all payment methods. We accept all major credit cards and debit cards, Apple Pay, and Google Pay. It's important to know that our payment information is encrypted and never stored on our site.
πŸ’² Payment in full is required at checkout for all standard orders. Custom orders require a 25% deposit, upon approval.
πŸ’° Prices are listed in U.S. dollars and are subject to change without notice.
πŸ“¬ Applicable sales tax will be applied at checkout, as required by local or state law.

Account Creation

πŸ‘€ You may create an account to view your order history and save shipping information.
πŸ” You are also responsible for keeping your account login credentials secure.
🚫 We reserve the right to disable accounts for those who violate these Terms.

Shipping & Delivery

πŸ“¦ We currently only ship within the United States. You’ll see the shipping fee clearly before placing your order. We do our best to keep shipping costs reasonable.
⏳ We aim to process and ship orders within 3 busniess days of submission. Custom requests require additional processing time.
🚚 Carrier delays are out of our control.
πŸ•΅οΈ If a package is marked delivered but can’t be found, please check with the carrier or your neighbors. If it’s still missing, please reach out β€” we’ll do what we can to help.

Our Busniess, Legally Speaking 

πŸ‡ΊπŸ‡Έ Woodland Bloom LLC is a registered limited liability company based in the US.
πŸŒ„ All rights, responsibilities, obligations outlined in the Terms & Conditions are held by Woodland Bloom LLC. Any legal matters will be governed by the applicable laws WV.